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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a vizio 46 inch tv 2 years old model pfel03712 and

Customer Question

I have a vizio 46 inch tv 2 years old model pfel03712 and while watching picture on all channels went off but still has great sound. TV in other room is fine.
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

How do you get your channels (cable/satellite, antenna, etc)?
Can you still bring up the vizio on screen setup menu?
Are any other sources (dvd, game, apps, etc) still working (picture and sound)?