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Hello , my name is Jack
Be with you in a few minutes
What is it you need .
To enable the remote or adjust the picture ?
Sorry but I thought this was about the remote so I will repost your question
I reposted your question and nobody came forward so I will give it a shot but first you need to enable that remote .
You said you could open the menu and navigate through it with the buttons on the tv ?
I know you saw my reply but I need you to confirm and then we`ll enable the remote and see what can be done about the picture .
If that is satisfactory to you please reply
If you want a phone call then it has to be done per the site rules , sorry but I have to abide by those .
This is how it will work ;
I will send you a phone offer and you need to accept it then I will give you that call with the number you will provide.
I cannot proceed with it from my end by the look of it
You mean the color came back ?
How about the remote , is it still locked out ?