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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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We tried to replace the capacitors but the TV will still not

Customer Question

Customer: We tried to replace the capacitors but the TV will still not turn on We originally replaced the capacitors with the polarity reversed---this led to smoking and some odd noises. Would think completely ruin the TV?
JA: Thanks. Can you give me any more details about your issue?
Customer: When we connect it to the power supply it is as if it is not plugged in at all no response from the TV
JA: OK got it. Last thing — TV Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 10 months ago.
Category: TV
Expert:  Shahid replied 10 months ago.

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
I need additional info to troubleshoot the issue.

1- Could you please get me the model number written on back of TV?

2- What was the issue in TV that prompted you to replace capacitors?

Thanks.

Customer: replied 10 months ago.
Hi. We were able to fix the issue--thanks for your response!
Expert:  Shahid replied 10 months ago.

Sounds good, have nice time!