How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

The directv technician disconnected my internet on my tv he

Customer Question

The directv technician disconnected my internet on my tv he also did something to the sound
Do you any suggestions?
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello, Offhand you're going to need to post much more detail in order for us to help you.

First, what exactly is happening or not happening with the sound?

Secondly, what is the model number off the back of the TV?

Any other devices connected (home theater receiver, etc.)?