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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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TV SOUND STOPPED WORKING I tried to turn it on and I can't.

Customer Question

TV SOUND STOPPED WORKING I tried to turn it on and I can't.
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Can you provide the full model number of the tv, please?

Did this problem happen before or after you pulled the plug?

Expert:  Nathan replied 1 year ago.

Jim,

It is imperative that you reply back to me here, on your original question only, please.

Posting new/duplicate questions costs you more and hinders my ability to reply.

Please reply back here on this page when ready: http://www.justanswer.com/tv-repair/9i9xa-tv-sound-stopped-working-tried-turn-can.html

Nathan

Customer: replied 1 year ago.
Looking for model #
Expert:  Nathan replied 1 year ago.

Thanks

Customer: replied 1 year ago.
I will Have take the TV down from the wall. I will need help to do this. How do I contact you after I get the model number? And how much time do I have? It make take me a day or 2 to get the assistance.
Expert:  Nathan replied 1 year ago.

That is fine, take your time. I'll still be available to help you.

Just bookmark/favorite this page and reply back to me here when ready.
If you'd prefer to follow up by phone, that is fine too.