How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

Remote will not work. I can manually turn on tv, volume,

Customer Question

remote will not work. I can manually turn on tv, volume, etc. would like tech to come to my house because being a senior, I get very nervous when trying to take directions on the phone.
Submitted: 10 months ago.
Category: TV
Expert:  Jack replied 10 months ago.

Hi , I`m Jack
Perhaps I can help you with this problem right here and if you get automated phone offer from the web site ,never mind that .

If we can`t do it here then i will give you some contact info for a repairman .

Would that be suitable ?

Expert:  Jack replied 10 months ago.

I have to step out for a bit but will check on you when i get back

Can you give me the tv`s model number in the mean time ?

If you just want tech. to come to your place then just give me your zip code ?