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Hi and welcome to JustAnswer,Thank you for the question and your patience. Should you still need assistance for information purposes only...Initially, is the TV directly connected to an antenna? Or is there a cable box?
Bear with us; re-confirm and post back with the complete model number of the cable box. Additionally, please describe how the cable box is connected to the TV using what kind of cable(s).
Appreciate the additional information.
Based on these, then the Closed Caption would have to be turned off in the Motorola VIP1200.
Have you tried checking the Motorola's MENU for the Closed Captioning feature? ...turning it OFF?
Hi again Richard,
Please re-try; MENU / SETTINGS / PASSWORD ***** HARDWARE SETTINGS / disable CC Pass Through and CC Overlay Render.