Have TV Questions? Ask a TV Technician
Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.
1- Could you please get me the model number written on back of TV?2- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?Thanks.
I guess I wasn't clear in above info-request, I didn't ask to adjust any thing in TV.
All I need to know is model number of TV and what video sources such as DVD player etc is connected to TV which will help to troubleshoot the problem.