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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a sanyo tv. model # fvd48p4. when i went to set the

Customer Question

i have a sanyo tv. model # ***** when i went to set the channels on the set up screen. it went to a language screen and won let me do anything else
Submitted: 10 months ago.
Category: TV
Expert:  Louie replied 10 months ago.

Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, is the original Sanyo remote available / usable?

Customer: replied 10 months ago.
no. universal remote
Customer: replied 10 months ago.
it was working fine.. but when i went to the menu screen it did this
Expert:  Louie replied 10 months ago.

I understand.

With the screen showing the "Please Select Language" choices, have you tried using the TV's left side panel buttons; ▲ CH ▼ to select English and INPUT as ENTER ?

Customer: replied 10 months ago.
Expert:  Louie replied 10 months ago.

And the result please? ...were you able to select "English" and after INPUT (ENTER) progress to the next menu/window?

Customer: replied 10 months ago.
it will move to different languages but nothing else
Expert:  Louie replied 10 months ago.

No "English" that can be selected?

Customer: replied 10 months ago.
when i push the input key nothing happens
Customer: replied 10 months ago.
english is highlighted but the input key does nothing
Expert:  Louie replied 10 months ago.

This is very significant as it would indicate two (2) major concerns:

  • • the left side panel buttons are partially faulty hence repairs needed; and
  • • the universal remote is not 100% / fully compatible thus an original remote would be needed.

Please post back how you would want to approach this and/or should additional information be needed.

Customer: replied 10 months ago.
up until this happend all the buttons worked fine
Expert:  Louie replied 10 months ago.

On the side panel?

Customer: replied 10 months ago.
Expert:  Louie replied 10 months ago.

Have you tried gently tapping on the side panel button a number of times in the hope of jarring it back into action?

Customer: replied 10 months ago.
no but i will
Customer: replied 10 months ago.
didnt help
Expert:  Louie replied 10 months ago.

We're back to the above 2 possibilities / propose fix.

Might an original remote control serve your need then?

Customer: replied 10 months ago.
sorry for your time
Expert:  Louie replied 10 months ago.

I understand and no prob.