Have TV Questions? Ask a TV Technician
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
This is a paid support service. Vizio would not provide this type of support, and netflix cannot address hardware issues.
I can help you, but there is a fee for my time and expertise.
To continue, I need the complete model number of the tv, and the specific error/message you're getting.
That's fine, Lori. You've paid your fee to the site (not to me) and I'll keep your question open. When you're ready, please send me the model number of the tv and we will continue on.