Facing TV Problems? Ask a TV Technician.
Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
Above mentioned process is to reset the TV and helps if there is TV firmware issue occurred.
Could you please elaborate what is the issue with TV and what does power light on TV do when turn On the TV?
I wanted to briefly follow up with you and see how the info worked, and see if that accomplished what you were looking to do!
Please reply back here if there is additional questions.