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Hi , I`m JackPerhaps I can help you with this problem but first a few questions
Did you use to have external speakers connected to this tv ?
Need help with this ??
Reason for asking about the external speakers is that this monitor does not have internal speakers .
There are terminals at the back provided for the external speakers only , no other type of audio outs .
A sound bar or sound system could be used but it would have to get the sound directly from the source , i.e cable box , dvd , games etc.
Here is the manual for this monitor with more details , click the link below ;
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