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Jack
Jack, Technician
Category: TV
Satisfied Customers: 8343
Experience:  40 years experience as audio,video repair and installation tech
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I have my new VIZIO TV on and can only get on channel - the

Customer Question

I have my new VIZIO TV on and can only get on channel - the channel will not change?
Submitted: 11 months ago.
Category: TV
Expert:  Jack replied 11 months ago.

Hi , I`m Jack
Perhaps I can help you with this problem but first could you please let me know when you see this reply ?

Customer: replied 11 months ago.
Hello
Expert:  Jack replied 11 months ago.

Hi

What is connected to this tv ?
Cable box,satellite,dvd,games etc. ?

Customer: replied 11 months ago.
U-Verse cable box
Expert:  Jack replied 11 months ago.

O.k then how do you mean you can get only one channel ??

How do you change the channels ?

Expert:  Jack replied 11 months ago.

That cable box has its own remote , what happens when you use it to change the channels ?

Customer: replied 11 months ago.
I figured it out
Expert:  Jack replied 11 months ago.

glad to hear that .

Happy tv and let me know if you have questions later on