Have TV Questions? Ask a TV Technician
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
I've sent an optional phone support offer at your request. If you prefer we can continue here in the chat format as well.
It is imperative that you reply back to me here, on your original question only, please.
Posting new/duplicate questions costs you more and hinders my ability to reply.
Please reply back here on this page when ready.
Can you tell me if there is any blinking/pattern to that red/blue light?
You are all set to talk here, under the initial chat, just don't post any new questions.
If you want to talk by phone, that is an additional fee
I resent, but if you did paypal you may have to increase your deposit, that may be what it's asking for. Sorry, I can't see any of the billing side of things.
I'm sorry I have no control over any of that. Do you see a button where you can click yourself to request a call? If so, click on that and I'll accept it from my end.
Also if you're doing this from a phone/tablet, switch to a computer, the site doesn't work well on some devices, or even try another browser (just copy the link to this page)
This has nothing at all to do with AT&T?
This is justanswer.com, a paid support site. Go to the Account link at the top of the page to make sure your payment info was entered properly. If that checks out, you probably have a security hold on your bank/card.