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Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 21475
Experience:  Custom home theater installer, authorized dealer top brands.
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I have connected my Apple TV to my Sony Bravia TV and

Customer Question

I have connected my Apple TV to my Sony Bravia TV and although I get the menu the downloads l choose are riduculously slow. Can you suggest why?
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Are you using the appletv via wifi or ethernet?
If you go to speedtest.net on your computer, what kind of test results do you get?

Customer: replied 1 year ago.
Wifi. Currently 5.65 Mbps.
Expert:  Nathan replied 1 year ago.

Thanks for confirming. The internet speed is the reason, that is a very slow connection relative to streaming/downloading video. A full length movie, especially in HD, could be 5+ gb. Netflix recommends at least a 20mb connection speed for getting HD streaming video. You can use a lower connection, but it will be slow, and prone to buffering/pixelation.

You may get some improvement by connecting the appletv to the router directly via ethernet, but the overall speed from your ISP will still be the bottleneck. You may want to contact them about upgrading your connection.

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Thank you, ***** ***** a good day,

Nathan

Please note:

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