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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My sony bravia television no longer powers on The eléctrical

Customer Question

my sony bravia television no longer powers on
The eléctrical source to the tv is working
I think the remote is out of sync is this possible
Submitted: 11 months ago.
Category: TV
Expert:  Shahid replied 11 months ago.

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
I need additional info to troubleshoot the issue.

1- Could you please get me the model number written on back of TV?
2- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?
Thanks.

Customer: replied 11 months ago.
I cannot see the back of the tv it is bolted to the wall - there is a video box connected to the tv that is powered on and working
please cancel the order i just fixed it myself
Customer: replied 11 months ago.
please no call requested cancel thanks
Expert:  Shahid replied 11 months ago.

Sounds good that you have fixed it.

Thanks.