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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a Bravia model No KDL-42W800A .I have just done an

Customer Question

I have a Bravia model No KDL-42W800A .I have just done an auto tune because my ABC picture was breaking up but now I have no ABC at all.
What must I do?
Submitted: 11 months ago.
Category: TV
Expert:  Shahid replied 11 months ago.

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
I need additional info to troubleshoot the issue.

- Are the other channels available on TV and have no issue?

Thanks.

Customer: replied 11 months ago.
Expert:  Shahid replied 11 months ago.

OK - Have you tried to restore TV to default factory settings then run auto channel tune in initial setup screen?

Expert:  Shahid replied 11 months ago.

Hi there,

I wanted to briefly follow up with you and see how the info worked, and see if that accomplished what you were looking to do!

Please reply back here if there is additional questions.

Thank you.