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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Have a CTSG-2799C with a remote. Was used years ago to play

Customer Question

Have a CTSG-2799C with a remote. Was used years ago to play VHS exercise tapes. Has not been used for number of years. Has been unplugged the whole time. Started it up week ago & used it once & worked fine. Tried it two days later & could not get it to accept the tape & it does not even come on. Tried it with the remote & without the remote. Nothing! Have tried it at several different electrical outlets.
Any ideas?
Submitted: 1 year ago.
Category: TV
Expert:  Louie replied 1 year ago.

Hi Vivian and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, is the Broksonic CTSG-2799C completely / electrically dead? ...or there is some indication of power and only that it would not fully turn on?

Customer: replied 1 year ago.
Seems to be electrically dead. No indication of power.
Expert:  Louie replied 1 year ago.

Vivian,

The described symptom almost always point to an internal hardware issue.

The above would require that the unit be opened up for visual inspection, voltage/continuity/resistance checks, confirm faults and effect repairs.

If comfortably able and feel safe to do so, are you then considering a DIY (do-it-yourself) repair approach (with guidance)? If yes, do you have access to and familiar with a multi-meter and even perhaps a soldering iron?

Customer: replied 1 year ago.
Can you recommend a repair shop in the Kansas area?
Expert:  Louie replied 1 year ago.

Most certified TV repair shops would have a tech capable of repairs or at least can provide referral to.

Would a link; i.e. means to accessing a list to such a TV repair shop serve your need please?

Customer: replied 1 year ago.
Don't believe so. Thanks!
Expert:  Louie replied 1 year ago.

I understand.

Good luck