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Hello, and sorry you're having problems. We are now connected on this website- which saves you money over having a Tech come to your home, and in many cases we can fix the problem you're having. In other cases, these things do require additional parts to fix. But I can help you with that as well.
The serial number does not allow us to look up what model you're referring to here. Please tell me the Model Number of the speaker(s), and also the Brand and Model of the receiver/amplifier the speaker is connected to.
Okay, that's a pair of Sony stereo speakers. You said your Sony "speaker" is not working- so is it only one that's not working, or both?
Also, if the speakers are not working then it's likely the amplifier/receiver is actually at fault- not the speakers themselves, so please tell me what you have these speakers connected to.
You can't connect the speakers directly to a DVD player, so I need you to elaborate. I'm not there to see what you're seeing.
Also, is this the first time connecting them to this DVD player?
The BRAND and MODEL NUMBER of the device you're connecting the to is needed please.
Hi and welcome to JustAnswer,Thank you for the question and your patience. Should you still need assistance for information purposes only...Initially, proposed preliminary tries (if have not been done):
Incidentally, what is the model number of the DVD player please?