Have TV Questions? Ask a TV Technician
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Directv devices work differently, and most of them do not have a built in wifi capability. It can be added, by plugging in a usb wifi adapter from directv, or by plugging one of the boxes (doesn't matter which) into an ethernet connection (wired connection to your router).
Ethernet is faster and more reliable than wifi, so it is always the preferred option.
You may have some other streaming options as well, if you can please recheck the model number of your tv for me.
Also if you want to get the dtv working, rather than buying the directv wireless adapter, which is expensive and performs poorly, but you can't run ethernet cables (which is always the best option) directly, your best option other than wifi would be a powerline adapter (next best): http://amzn.to/1R2m0qpor ethernet bridge (3rd choice): http://amzn.to/1JOTDUT
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