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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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We have a sony bravia t.v.modelKDL-40XBR9 have lost the

Customer Question

We have a sony bravia t.v.modelKDL-40XBR9 have lost the sound. any suggestions
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
I need additional info to troubleshoot the issue.

- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?
Thanks.

Customer: replied 1 year ago.
it is thru a dvr. the signal works with our other t.v. but not this one
Expert:  Shahid replied 1 year ago.

Thanks for the info, is there any other video source such as DVD player etc connected to TV and do you get sound in TV when playback a disc?