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Louie
Louie, Technician
Category: TV
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Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have purchased a Samsung UA32 Smart TV, it will not

Customer Question

I have purchased a Samsung UA32 Smart TV, it will not connect to my Telstra Internet, but will connect to my Vodaphone hotspot, how can I connect to Telstre Internet
Submitted: 1 year ago.
Category: TV
Expert:  Viet - TV Tech replied 1 year ago.

Hi,

I'm sorry about the issue. What is the error or message when connecting to the TV to your Telstra internet?

Can you please check at the back/bottom of the Testra internet modem/router device for the exact model of it?

Have you tried to disconnect the internet modem/router device(s) for about 5 minutes, then reconnect, and check?

Please reply at the box below. Thank you.