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Louie, Technician
Category: TV
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I have purchased a Samsung UA32 Smart TV, it will not

Customer Question

I have purchased a Samsung UA32 Smart TV, it will not connect to my Telstra Internet, but will connect to my Vodaphone hotspot, how can I connect to Telstre Internet
Submitted: 11 months ago.
Category: TV
Expert:  Viet - TV Tech replied 11 months ago.


I'm sorry about the issue. What is the error or message when connecting to the TV to your Telstra internet?

Can you please check at the back/bottom of the Testra internet modem/router device for the exact model of it?

Have you tried to disconnect the internet modem/router device(s) for about 5 minutes, then reconnect, and check?

Please reply at the box below. Thank you.