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Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Does this happen on all sources/inputs?Can you see the toshiba on screen setup menu at all?If you hold a flashlight to the screen, in a dim/dark room, at about a 45 degree angle, can you make out any picture that way?