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Hi , I`m JackPerhaps I can help you with this problem but first could you please give me the tv`s model number ?
Sorry but S626 is too generic and it doesn`t even look like a full model number , i would need the brand name as well ?
Thank you and happy holidays
if you received an automated phone offer from the web site ,never mind that ,it wasn`t from me and we won`t need it anyway