How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I can not get back on to my tv? i think i need a password to

Customer Question

Customer: i can not get back on to my tv? i think i need a password ***** unlock it
JA: Thanks. Can you give me any more details about your issue?
Customer: my child playing with the remote and lock all the channels
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to TV Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: how mush is $18
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 11 months ago.
Category: TV
Expert:  Jack replied 11 months ago.

Hi , I`m Jack
Perhaps I can help you with this problem but first could you please give me the tv`s model number ?

Customer: replied 11 months ago.
model number is s626. serial number is ***** THANKYOU . and merry christmas
Expert:  Jack replied 11 months ago.

Hello again

Sorry but S626 is too generic and it doesn`t even look like a full model number , i would need the brand name as well ?

Thank you and happy holidays

Customer: replied 11 months ago.
model BUSH S626 BATCH CODE 0925... SERIAL NUMBER DC16POFO100DX96F089
Customer: replied 11 months ago.
SORRY I DO NOT HAVE THE MONEY TO PAY YOU ANY MORE . TO TALK ON THE PRONE
Expert:  Jack replied 11 months ago.

if you received an automated phone offer from the web site ,never mind that ,it wasn`t from me and we won`t need it anyway