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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Model Nr. DW39F1Y1 When I turn on the tv, only the left half

Customer Question

Model Nr. DW39F1Y1
When I turn on the tv, only the left half of the "W" is visible. The right half of the screen is black. When I hook up my computer about 2/3 of picture (left side) is fine, then comes a gap in the picture (about 2 inches wide), then a black gap (about 4 inches wide), then the right edge of the picture (about 1 inch wide). Maybe I hit a wrong button on the remote
Any suggestions?
Submitted: 1 year ago.
Category: TV
Expert:  Jack replied 1 year ago.

Hi , I`m Jack
Perhaps I can help you with this problem but first could you please send me a reply when you see this ?

Expert:  Jack replied 1 year ago.

If you open the TV's own menu , does it also appear cut-off ?

Expert:  Jack replied 1 year ago.

Need help with this ???