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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a Samsung PN60E7000FF version TW02 that shot sparks

Customer Question

I have a Samsung PN60E7000FF version TW02 that shot sparks out the back and does not have power. I contacted a repair person, who (armed with the model and serial number) ordered a new power ('mother' board) board. He told me late last week that part he ordered has been discontinued! The TV is three yrs old! If I attempt to repair the TV where am I able to ordered parts?
Submitted: 11 months ago.
Category: TV
Expert:  Shahid replied 11 months ago.

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
I need additional info to troubleshoot the issue.

- Do you have part number off of board that ordered?

Thanks.