Have TV Questions? Ask a TV Technician
Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.
- Do you get 24V output at connector of power supply board that goes to backlight inverter board when turn On the TV and before it switch Off with 6 times error code?
OK, have you tried to update TV firmware?
Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem. Is it always 6 flashes? Or does it do 6 two times and then 7 once for example? Were you able to update the firmware like Shahid asked before? If you did, did anything change?
Ok thank you, ***** ***** of the updates can be large. When doing them from a flash drive they can get even larger because they sometimes include operating system updates for the TV. As for your problem please try the firmware update and let me know the results. 6 flashes is a power issue but can be caused by the firmware itself so normally we want to try that before replacing anything like the power supply board. Most computer shops and places like walmart sell 32GB flash drives for under $20. If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue. If it did work, please don’t forget to leave a positive rating by clicking the stars/smileys - it is greatly appreciated. Please note you are rating me only not this site or your Sony.
I apologize but I need to opt out and open this to all experts as that to me sounds like a power supply issue.