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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a Panasonic 32" TV model, TC-32A400U. I have sound

Customer Question

I have a Panasonic 32" TV model, TC-32A400U. I have sound but black screen. The TV is about 6 months old. How can I get the picture back?
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
I need additional info to troubleshoot the issue.

- Does screen glow/ show any light or graphics when turn On the TV?

Thanks.

Customer: replied 1 year ago.
no but when I press info the program description shows
Expert:  Shahid replied 1 year ago.

Thanks for the info - What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?