How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jack Your Own Question
Jack
Jack, Technician
Category: TV
Satisfied Customers: 8343
Experience:  40 years experience as audio,video repair and installation tech
39158752
Type Your TV Question Here...
Jack is online now
A new question is answered every 9 seconds

3 and 1/2 year old flat screen stopped working. Will not

Customer Question

3 and 1/2 year old flat screen stopped working. Will not turn on. tried other outlets, tighten connections but to no avail. Brought bedroom tv,different tv,pugged in worked immediately.
Submitted: 11 months ago.
Category: TV
Expert:  Jack replied 11 months ago.

Hi , I`m Jack
Perhaps I can help you with this problem but first a few questions

Expert:  Jack replied 11 months ago.

What is the tv doing now if anything ?
Is there a light or blinking light at the front , clicking sound from inside when you plug in the power cord or try to turn it on ?
Did it quit while watching it or simply would not come on today ?
Any electrical storm or power blackout in your area prior to this ?

Customer: replied 11 months ago.
answer to all no. Turned it off at night wiould not turn back on .
Expert:  Jack replied 11 months ago.

O.k then this makes it pretty easy at this point , the TV's power supply circuit is dead .

Can you give me the model number of this tv ?

How do you want to proceed from here ?
Look into this yourself or the repair shop ?

Let me know and i will help you along if you wish to look into repairing this yourself ,otherwise i will give you the details and costs you could expect.

Customer: replied 11 months ago.
I thought there was a recall on this problem since it happened frequently a few years ago?
Expert:  Jack replied 11 months ago.

Right now what you have is a dead tv and that is pretty generic .

Possibly that what is causing this in your tv may have been the subject of a recall but 3 1/2 years later ??

Beside , I don't have the model number or even the brand name for that matter .

What are we talking about here ???

Customer: replied 11 months ago.
forget it.