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Category: TV
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Trying to run video on Samsung tv but it does not connect I

Customer Question

trying to run video on Samsung tv but it does not connect
I have Amazon app on tv but all I get is "Amazon video" with green arrow in middle
Submitted: 11 months ago.
Category: TV
Expert:  Nathan replied 11 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What is the complete model number of the tv?
Any issues with other apps (netflix, hulu, etc)?