Have TV Questions? Ask a TV Technician
Hi , I`m Jack Perhaps I can help you with this problem but first could you please give me the tv`s model number ?
O.k and does that tv have that PIP function to start with and it got activated somehow ?
O.k but do you know if it even has that function to start with ?
What i`m thinking here is that this could come from the satellite box .
Is it satellite that you have ?
O.k then you said that you restarted it so i guess it would mean you turned it off and back on again but ths time pull out its pwer cord for 30 secs or so and plug it back
Give it a couple of minutes to re-acquire the satellite once you plug it back
You already tried to unplug its power cord ??
O.k then you mean that pip never went away while the sat.box was unplugged ?
You said that tv was a hitachi ??
could it be a pioneer ?
O.k then you mean you still had the tv screen but no more PIP box ?
Or you simply had a black screen ?
You don`t happen to have something else connected to this tv do you ?
Can you open its own menu and if so does that box disappear when you do open it ?
TV went off ??
Did you unplug the tv or the satellite box ?
Right now without the model number I have no idea what I`m talking about sorry but I will opt out and repost your question
If you feel a bit more enterprising today , reach behind the tv and look for a sticker that may have the model number ??
If it is an older CRT/tube type rear projection hen it may be something like 51F510 , 50UX52 etc.
Or a mode with a lamp could be 50V710
Note that the model number always starts with the tv screen size so it will be 50...... for a 50" model
Let me know if you still need help with that and merry christmas