Facing TV Problems? Ask a TV Technician.
Hi , I`m JackPerhaps I can help you with this problem but first could you please give me the tv`s model number ?
Hello , are you saying that the cable box is DEAD , no power ??
You cannot turn it on with its own remote ?
Although that could be a separate problem , i can tell you that the tv on channel 2 is not good and needs to be set on the correct input or channel if using a coaxial cable in the tv`s antenna /cable terminal
How is the cable box connected to the tv ?
What kind of cables ??
You did not give me the tv`s model number nor how the cable box is connected to the tv but i would be surpised if it was with a coaxial cable so right now your tv is simply on the wrong input .
Look on it or its remote for a button called SOURCE or INPUT and press it repeatedly while the cable box is turned on , one of those inputs will c onnect to the cable box and if not then please let me have the info i asked above , namely the tv`s model number and how it is connected to the cable box .
If the INPUT/SOURCE button does the trick (if not just let me know)as i suspect it will then please do not forget to rate by clicking on the star icons at the top, then click on Submit so i get paid for my time helping you .Also note that it will not close this post , you can come back here at any time if you have questions.Thank you
The Xfinity remote IS the cable box remote and your tv is not set correctly .
You don`t have the tv`s own remote ??
Are there any buttons directly on the tv , specifically a button called INPUT ??
Find that INPUT or SOURCE button and your problems are over
Once you found that button press it repeatedly and it will take you to the correct input where the comcast box is connected .
I will have to step out for a bit and will check back on you when i return but if that does it then please do not forget to rate so i can get paid for my time.
Did you just press it once and stopped ??
If so then that wont do nothing but sit there , you have to press it REPEATEDLY to go through the INPUTS
Where is the cable box connected at the back of the tv , what does it say where the cables go into the tv ??
This tv is 32" so it should be easy to look at the back of it