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Hi and welcome to JustAnswer,Thank you for the question and your patience. Should you still need assistance for information purposes only...Initially, bear with us; re-confirm and post back with the complete model number of the LG TV
In most models, there would be a name plate at the back panel where the model number is ***** If able, can you please carefully check?
Yes please; tomorrow or when able.
On the "...monthly charges dropped..."/billings & payments, contact Customer Support.