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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I t the power button to turn on my ws-6507 tv and a red line

Customer Question

I hit the power button to turn on my ws-6507 tv and a red line flicked across the screen then nothing. But the green light stays on. Do you have any ideas what the issue is?
Submitted: 1 year ago.
Category: TV
Expert:  Jack replied 1 year ago.

Hi , I`m Jack
Perhaps I can help you with this problem but first could you please send me a reply when you see this ?

Customer: replied 1 year ago.
I'm seeing your message now can I call?
Expert:  Jack replied 1 year ago.

Sorry but i`m currently locked on another post , in the mean time could you please lookup that model number again ?

There should be 5 digits after the WS

Expert:  Jack replied 1 year ago.

With you any time you want but I would need that model number ?

It most likely will be starting like this WS-65.......

By the way , the WS serie is not DLP , that was the WD serie

Customer: replied 1 year ago.
Was-65907
Expert:  Jack replied 1 year ago.

Thank you and you are saying that when you turn it on you only have a horizontal line in the center of the screen ?

Expert:  Jack replied 1 year ago.

Is the sound still there while there is no picture ?

Expert:  Jack replied 1 year ago.

Still with me ?

I would have something for you to try