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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I am having trouble getting a sound bar working on 50 inch

Customer Question

I am having trouble getting a sound bar working on 50 inch jvc
Submitted: 11 months ago.
Category: TV
Expert:  Shahid replied 11 months ago.

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
I need additional info to troubleshoot the issue.

Expert:  Shahid replied 11 months ago.

- Can you please get me the model number written on back of TV and soundbar in question?

- Is it first time connection setup?

Thanks.

Customer: replied 11 months ago.
LT-50N551A 50" class
Sony sound bar speaker SA-CT80
Customer: replied 11 months ago.
We had it working on a LG TV this is the first time with JVC
Customer: replied 11 months ago.
the model number LT- as above
Expert:  Shahid replied 11 months ago.

Thanks for the info, is it OK if I reply you in 30 minutes as I need to look into both things specs?

Customer: replied 11 months ago.
OK it did mention that answers to problems in 30 minutes.
Expert:  Shahid replied 11 months ago.

OK, working on it and get back to you in 30 minutes or before.

Customer: replied 11 months ago.
That would be as its close to my bed time.
Expert:  Shahid replied 11 months ago.

ah OK, let me repost your question to other experts and hopefully some one will soon respond to assist you further. I'm opting out now.

Thanks.

Customer: replied 11 months ago.
I hope I am not getting taken for a ride you said 30 minutes is that OK I say yes, you drop out now you say by email and 24 hours. I like honesty.
Expert:  Shahid replied 11 months ago.

I'm sorry, those message are automated sent by website system and not by me. I simply requested 30 minutes and you said it would be your bed time so I opened the question for all in hope some one will assist you further.

Thanks.

Expert:  Jack replied 11 months ago.

Hi , I`m Jack
Perhaps I can help you with this problem but first could you please send me a reply when you see this ?