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Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.
- Can you please get me the model number written on back of TV and soundbar in question?
- Is it first time connection setup?
Thanks for the info, is it OK if I reply you in 30 minutes as I need to look into both things specs?
OK, working on it and get back to you in 30 minutes or before.
ah OK, let me repost your question to other experts and hopefully some one will soon respond to assist you further. I'm opting out now.
I'm sorry, those message are automated sent by website system and not by me. I simply requested 30 minutes and you said it would be your bed time so I opened the question for all in hope some one will assist you further.
Hi , I`m Jack Perhaps I can help you with this problem but first could you please send me a reply when you see this ?