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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I am having trouble getting a sound bar working on 50 inch

Customer Question

I am having trouble getting a sound bar working on 50 inch jvc
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
I need additional info to troubleshoot the issue.

Expert:  Shahid replied 1 year ago.

- Can you please get me the model number written on back of TV and soundbar in question?

- Is it first time connection setup?

Thanks.

Customer: replied 1 year ago.
LT-50N551A 50" class
Sony sound bar speaker SA-CT80
Customer: replied 1 year ago.
We had it working on a LG TV this is the first time with JVC
Customer: replied 1 year ago.
the model number LT- as above
Expert:  Shahid replied 1 year ago.

Thanks for the info, is it OK if I reply you in 30 minutes as I need to look into both things specs?

Customer: replied 1 year ago.
OK it did mention that answers to problems in 30 minutes.
Expert:  Shahid replied 1 year ago.

OK, working on it and get back to you in 30 minutes or before.

Customer: replied 1 year ago.
That would be as its close to my bed time.
Expert:  Shahid replied 1 year ago.

ah OK, let me repost your question to other experts and hopefully some one will soon respond to assist you further. I'm opting out now.

Thanks.

Customer: replied 1 year ago.
I hope I am not getting taken for a ride you said 30 minutes is that OK I say yes, you drop out now you say by email and 24 hours. I like honesty.
Expert:  Shahid replied 1 year ago.

I'm sorry, those message are automated sent by website system and not by me. I simply requested 30 minutes and you said it would be your bed time so I opened the question for all in hope some one will assist you further.

Thanks.

Expert:  Jack replied 1 year ago.

Hi , I`m Jack
Perhaps I can help you with this problem but first could you please send me a reply when you see this ?