Have TV Questions? Ask a TV Technician
Hello, and sorry you're having problems. We are now connected on this website- which saves you money over having a Tech come to your home, and in many cases we can fix the problem you're having. In other cases, these things do require additional parts to fix. But I can help you with that as well.
How thick are these green lines please?
Also, how long have you owned the set for- is it still within warranty?
Do those lines appear regardless of what source you're viewing from (cable box, DVD player, etc.)?
Please grab the original LG remote and press "MENU"- does the MENU appear OVER those lines? Or the lines OVER the MENU?