How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Anthony_Infotech Your Own Question
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14398
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
18621325
Type Your TV Question Here...
Anthony_Infotech is online now
A new question is answered every 9 seconds

I have a model 42v515 the red lamp and temp indicators go on

Customer Question

I have a model 42v515 the red lamp and temp indicators go on and blink, then the blue light goes off and zi do not get a picture.
What is the problem and how do I correct it.
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.

Hello

Welcome

You need to replace the lamp

You can get a new OEM lamp from www.dlplampsource.com <<click

If you do not know where the lamp is or how to replace please let me know

Please consider rating the answer positively thank you there will be a rating band with this post of stars that you must fill in, rating me positively enables me to receive credit from the site, thank you, ***** ***** will remain open and stay open as long as you need it, if you have any concerns please just let me know and I will answer any queries you have

Many Thanks

Anthony

Customer: replied 1 year ago.
I do not know how to replace the lamp
Expert:  Anthony_Infotech replied 1 year ago.

OK please give me 5 mins to send you the info

Expert:  Anthony_Infotech replied 1 year ago.

OK lamp replacement is on page 66-69 of the manual here <<click

Please do not forget to rate me positively thank you

Anthony

Expert:  Anthony_Infotech replied 1 year ago.

Please look at the answer above thank you

Do you still need help?

Anthony

Expert:  Anthony_Infotech replied 1 year ago.

If you no longer require help could you please rate the answer positively with the rating bar of stars with this post please, rating positive is the only way I receive any credit from the site thank you

Anthony

Customer: replied 1 year ago.
I cannot respond until I get part install and see if it works.
Expert:  Anthony_Infotech replied 1 year ago.

OK please keep the dialogue going as I wont know that thank you, ***** ***** need more help just let me know

Anthony

Expert:  Anthony_Infotech replied 1 year ago.

Thanks