Facing TV Problems? Ask a TV Technician.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What is the complete model number of the tv, Gail?Does this happen with all inputs (cable/satellite, dvd, game, apps, etc)?
It is printed right on the back of the tv, usually on a sticker near the power cord.
I’ve attempted to accept your call request, but it appears to have failed on your end due to a payment issue. You may need to increase your deposit or clear a security hold on your account. I’ll resend a new phone offer from my end that may be more readily processed.
Yes, I can help you, but I can't do so without basic information such as the model.
I also need you to reply to my prior question about sources.
You aren't obligated to any other monthly plan. If you want the call, which you requested, that is a separate fee.