How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

Tv turns on. Black screen ..seems to go into sleep mode 30

Customer Question

Tv turns on. Black screen ..seems to go into sleep mode 30 seconds,or so ,later..
42"screen.Full HD HDMI.. CAA 14323481.. Any advice???
Submitted: 11 months ago.
Category: TV
Expert:  Jack replied 11 months ago.

Hi , I`m Jack
Perhaps I can help you with this problem

Is the screen just blank with some background light or completely dark like when the tv is off ?
If you are not sure then darken the room and turn the tv off and on again while you observe the screen .

Expert:  Jack replied 11 months ago.

You get the blue light steady , not flashing at the front ?