How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

Tv was working...now trying to get picture..doesn't turn

Customer Question

tv was working...now trying to get picture..doesn't turn on..just see red light button on bottom is on..tried changing batteries on remote...tried all buttons on top. nothing works
Submitted: 12 months ago.
Category: TV
Customer: replied 12 months ago.
model #NS-19E310
Insignia tv
Expert:  Mike G. replied 12 months ago.

Welcome! We are now connected together on this convenient website. I am an experienced electronics field technician and your satisfaction is my top priority. To get started we need more information (additional details may be required):

1. How long have you had the Tv?

2. Is there any LED power light on the front panel? Is it on or blinking? Is it red or green?

___________________________________________________________________

** My replies can take up to 5 minutes to appear **

** Do NOT start a new question **