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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Tech Person: Try to run a BlueRay disc player and the screen

Customer Question

Hi Tech Person:
Try to run a BlueRay disc player and the screen has gone green. Thought I pushed the wrong remote buttons... after an hour no joy! Thoughts?
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.
- Have you select correct video input in TV to get bluray player signal?

- Do you get bluray player logo/ welcome screen on TV?

- Can you please get me the model number of bluray player?

Thanks.