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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Invalid format suddenly appeared on sony tv
, cable is

Customer Question

Customer: invalid format suddenly appeared on sony tv
JA: Thanks. Can you give me any more details about your issue?
Customer: cable is on HDM2 and ROKU is on HDM1.....switched from roku back to tv this morning and this "invalid format" came up and no pic, of course sorry so slow typing
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to TV Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: yes
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 12 months ago.
Category: TV
Expert:  Mike G. replied 12 months ago.

Welcome! We are now connected together on this convenient website. I am an experienced electronics field technician and your satisfaction is my top priority. To get started we need more information (additional details may be required):

1. Who is your cable company?

2. What is the model number of the cable box?

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Expert:  Mike G. replied 12 months ago.

use the REPLY option to continue our CHAT.

type your information here:

1. Who is your cable company?

2. What is the model number of the cable box?