How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

We have a 55" model e470i-AO, It is 2yrs old sound, but no

Customer Question

We have a 55" model e470i-AO, It is 2yrs old sound, but no Picture..
Submitted: 1 year ago.
Category: TV
Expert:  Mike G. replied 1 year ago.

Welcome! We are now connected together on this convenient website. I am an experienced electronics field technician and your satisfaction is my top priority. To get started we need more information (additional details may be required):

1. Is the screen all black or all blue or error message or?

2. If you press MENU on the Vizio tv remote or the tv itself, does anything come up on the screen?

___________________________________________________________________

** My replies can take up to 5 minutes to appear **

** Do NOT start a new question **

Customer: replied 1 year ago.
all black, let me try menu button
Expert:  Mike G. replied 1 year ago.

ok

Customer: replied 1 year ago.
I want to cancel this acct now.. Please do not bill my card..
Expert:  Mike G. replied 1 year ago.

I do not handle accounts or cancelling.

I am a technician and only here to help you with the tv issue.