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Nathan, Installer
Category: TV
Satisfied Customers: 22578
Experience:  Custom home theater installer, authorized dealer top brands.
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I have a insignia tv and last night the was liquid spilled

Customer Question

I have a insignia tv and last night the was liquid spilled on the remote and it no longer works I can turn the tv on manually but all that is on the screen is run chanel auto scan and I can not get a picture because the remote has the hdmi that I need to get a picture is there any suggestions on what I can do and how do I go about getting a new remote
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Expert:  Nathan replied 1 year ago.

Heather, please look on the lower right edge of the tv, and you'll see a grouping of buttons there.

There is an onboard INPUT button here. You can press that, repeatedly, to cycle through the input modes until you get to hdmi, to watch your cable/satellite box.

Expert:  Nathan replied 1 year ago.

You may order a new remote online, here:

Expert:  Nathan replied 1 year ago.

If you have any other questions, just let me know. Otherwise, please do remember to rate my service prior to logging off, hopefully I have earned an “excellent”. I also invite you to contact me directly with any future support needs at

Thank you, ***** ***** a good day,



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