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Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?Thanks.
Thanks for the info.
- Do you use cable remote to change channels on TV?
- Is there cable box hooked to TV?
- Can you try another video source/ device such as DVD player etc to TV as a test?