Facing TV Problems? Ask a TV Technician.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Can you tell me how you get your tv channels (antenna, basic cable, cable box, satellite box)?
Thank you for confirming. By basic cable, I mean a coax cord from the wall jack directly to the tv (no cable box of any kind).
Will the tv respond to the channel up/down buttons on the side of the set?