Have TV Questions? Ask a TV Technician
Hello, my name is ***** ***** I'll assist you.
Please click on 'add file' link below the box where you type the reply to attach the picture file which will be very helpful to troubleshoot the issue.
Yes, got the picture but its not clear.
Do you get picture on screen behind the smudge?
OK, I'm waiting that picture.
Are you sending the picture now or later?
Thanks for the pictures. Unfortunately it is damage on surface of display panel and entire screen will be replaced because the whole display panel is one part and can't be repaired such damage. Display panel replacement costs approx new TV price of same size so you would be better off with a new TV instead of spending money and time on this TV repair.
I wish I had better news about TV problem. I trust my input will help you out. Please feel free to respond if you have any additional questions.A positive rating to answer would be greatly appreciated, please click on 5 star on this page then click submit/finish button so I can get credit on website for my work. Regards,Shahid.
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I wanted to briefly follow up with you and see how the info worked, and see if that accomplished what you were looking to do!
Please reply back here if there is additional questions.