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Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What is the brand and model number of the tv?What specific connections (cords/ports) are used from the dtv box to the tv?
Thank you for the information, but I need to know
What specific connections (cords/ports) are used from the dtv box to the tv?
Look at the back of the tv, and tell me exactly where the cords from the box are plugged - it should be labeled (component1, hdmi1, etc)