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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Every time I click Netflix my TV shuts off, this has never

Customer Question

Every time I click Netflix my TV shuts off, this has never happen before with that application nor with any other the apps that I'm using such hulu can I do
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.

Hello

Welcome my name is Anthony

Its in a nutshell the firmware bad please go to the samsung site for your model under support and see if there is a firmware upgrade for the set (I can't get into the site www.samsung.com) let me know if your set has the latest version of firmware and does not need to be upgraded or it requires upgrade

Anthony