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Richard
Richard, Technician
Category: TV
Satisfied Customers: 31326
Experience:  Avid TV Technician
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I have a model:E500i-AO 2 years old,it has develeped a dark

Customer Question

I have a model:E500i-AO 2 years old,it has develeped a dark area across the center of the screen about 10 inches wide,and the brightness control wont work
Submitted: 1 year ago.
Category: TV
Expert:  Richard replied 1 year ago.

Hi there art and welcome

Can you remove the power to the TV by disconnecting it from the power socket, then hold the power button on the TV for 60 seconds then release.

Wait 10 minutes, then connect the power, turn it on and tell me how it now functions please.